Refund Policy
Non-Refundable Service and Payment Policy
At Social Prizm, we offer Digital management services on a monthly invoicing basis. Due to the nature of our services, all payments are generally non-refundable.
Monthly Invoicing and Non-Refundable Payments
We issue invoices monthly for ongoing management services. Payments must be made promptly and are non-refundable once invoiced. The management fee covers services rendered for that specific month, such as optimization, monitoring, and campaign adjustments.
Refund Exceptions
While payments are non-refundable, exceptions may occur for clients with whom we have agreed upon specific project commitments or timelines. In such cases, any refund or partial refund will be explicitly mentioned in the invoice. Refunds will not be provided outside of these written agreements.
Cancellation Policy
To cancel our services, please provide written notice at least 14 days prior to the next billing cycle. Cancellations will take effect the following month, and no refunds will be issued for work already performed or campaigns in progress.
No Performance Guarantees
While we utilize best practices to enhance campaign performance, we cannot guarantee specific results such as conversions or return on investment (ROI) due to varying external factors in the digital marketing landscape.
Recurring Service Model
By engaging in our services, you acknowledge that our work is billed monthly and that all payments are final once invoiced. This recurring fee reflects ongoing campaign management services and efforts.
Adjustments to Services
Service modifications must be agreed upon in writing. Any changes to the scope or structure of the campaign do not affect the non-refundable nature of prior payments.
Contact Information
For questions about this policy, please contact us at
We are happy to assist and clarify any concerns.